Lead Help Desk Technician Tests

Tests available on Alooba for assessing Lead Help Desk Technicians.

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Lead Help Desk Technician Screening Assessment

An initial screening to evaluate the technical skills of potential Lead Help Desk Technician candidates.

Communication
Customer Service
Documentation Management
Information Security
Leadership
Networking
Operating Systems
Remote Support
Technical Support Processes
Technical Troubleshooting
Duration30 mins
Questions20 Questions
DifficultyHard

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I was at WooliesX (Woolworths) and we used Alooba and it was a highly positive experience. We had a large number of candidates. At WooliesX, previously we were quite dependent on the designed test from the team leads. That was quite a manual process. We realised it would take too much time from us. The time saving is great. Even spending 15 minutes per candidate with a manual test would be huge - hours per week, but with Alooba we just see the numbers immediately.

Shen Liu, Logickube (Principal at Logickube)

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