Help Desk Technician Tests

Tests available on Alooba for assessing Help Desk Technicians.

Start Using These Tests to Assess Your Help Desk Technicians

Senior Help Desk Technician Screening Assessment

An initial screening to evaluate the technical support and troubleshooting skills of potential Senior Help Desk Technician candidates.

Customer Service
Information Security
Networking
Operating Systems
Remote Support
Technical Support Processes
Technical Troubleshooting
Duration30 mins
Questions20 Questions
DifficultyHard

Lead Help Desk Technician Screening Assessment

An initial screening to evaluate the technical skills of potential Lead Help Desk Technician candidates.

Communication
Customer Service
Documentation Management
Information Security
Leadership
Networking
Operating Systems
Remote Support
Technical Support Processes
Technical Troubleshooting
Duration30 mins
Questions20 Questions
DifficultyHard

Junior Help Desk Technician Screening Assessment

A concise screening assessment to evaluate the technical skills and problem-solving abilities of potential Junior Help Desk Technician candidates.

Communication
Computer Hardware
Customer Service
Networking
Operating Systems
Problem Solving
Technical Troubleshooting
Duration30 mins
Questions20 Questions
DifficultyEasy

Help Desk Technician Screening Assessment

An initial screening to assess the technical skills and troubleshooting capabilities of potential Help Desk Technician hires.

Communication
Computer Hardware
Customer Service
Networking
Operating Systems
Problem Solving
Software Support
Technical Troubleshooting
Duration30 mins
Questions20 Questions
DifficultyMedium

Our Customers Say

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I was at WooliesX (Woolworths) and we used Alooba and it was a highly positive experience. We had a large number of candidates. At WooliesX, previously we were quite dependent on the designed test from the team leads. That was quite a manual process. We realised it would take too much time from us. The time saving is great. Even spending 15 minutes per candidate with a manual test would be huge - hours per week, but with Alooba we just see the numbers immediately.

Shen Liu, Logickube (Principal at Logickube)

Start Assessing Help Desk Technicians with Alooba