This is a free practice Help Desk Technician test. The Alooba Help Desk Technician practice test is designed to help candidates refine their skills and for potential customers to evaluate the candidate experience. Whether you are preparing for a help desk technician hiring process or assessing our platform for your organization, this test serves as an essential resource.
This exercise covers a wide range of skills critical for a Help Desk Technician, including basic OS command line usage, clear communication, common network protocols, and troubleshooting techniques. It also touches upon customer interaction, installation and configuration, and root cause analysis.
This is a free practice Alooba World exercise. The exercise consists of a multiple-choice quiz format, featuring 20 questions with 5 answer options each. Ensure you choose the MOST correct answer option, as some alternatives may be partially correct.
The exercise lasts for 30 minutes and is designed to be completed on a desktop or laptop.
You will need to complete your details on the next page to receive a unique link via email.
Best of luck!
Note, this free test is just a glimpse of what’s available on Alooba. Our paid product includes 20K+ questions spanning over 500 technical skills, soft skills, personality assessments, and intelligence tests.
Looking to assess your team or candidates’ help desk skills? For more information on how to evaluate your employees or candidates’ capabilities, feel free to contact us, book a demo, or get started testing immediately by signing up here.